Webex is a platform used for virtual meetings, video conferencing, and team collaboration. However, there are several reasons why you might need to uninstall Webex from your system. Whether it's Webex compatibility issues, switching to a new tool, or simply freeing up resources, removing Webex can sometimes be a tricky process without the right guidance. This article provides a step-by-step guide on how to uninstall Webex on Mac, Windows, and Ubuntu, ensuring all associated files are removed for a clean uninstall.

Understanding how to uninstall Webex properly is essential to prevent leftover files and system clutter. Additionally, we’ll walk you through canceling your Webex subscription and deleting Webex account for those looking to permanently discontinue their use of the platform. Finally, for users exploring alternatives, we’ve included a comparison of other tools to help you make an informed decision. Each step is crafted with precision to make the uninstallation process seamless.

Why do users uninstall Webex?

There are various reasons why users choose to uninstall Webex. These include:

  1. Switching to a different Tool: Many users opt for alternatives that better suit their workflow or team collaboration needs.
  2. Performance issues: Some may experience lag or performance degradation due to Webex consuming significant system resources.
  3. Compatibility problems: Webex might not integrate well with certain devices, operating systems, or other software applications.
  4. Subscription costs: The cost of a Webex subscription can be a deterrent for some users, especially when free or more affordable alternatives are available.
  5. Redundant usage: Users may find that they no longer need Webex as other tools fulfill their needs more effectively.

Understanding these motivations can help you identify whether switching to an alternative or troubleshooting issues with Webex is the best course of action.

Learn in-depth about Webex issues.

How to uninstall Webex on Mac?

Removing Webex from macOS requires attention to detail to ensure no leftover files remain. Here are the steps:

  1. Quit Webex:
    • Close Webex if it’s running. You can do this by right-clicking the app icon in the Dock and selecting Quit.
  2. Open finder:
    • Navigate to the Applications folder.
Use Finder to find Webex
  1. Move Webex to trash:
    • Drag the Webex app to the Trash.
Move to trash - Webex meetings
  1. Delete associated files:
    • Open Finder and press Command + Shift + G to access the Go to Folder dialog.
    • Enter the following paths one by one and delete any Webex-related files:
      • ~/Library/Application Support/
      • ~/Library/Caches/
      • ~/Library/Preferences/
Use comands to delete residual files of Webex meetings
  1. Empty trash:
    • Right-click the Trash icon and select Empty Trash to complete the process.

For a faster process, consider using a Webex removal tool that automates file deletion and ensures a clean uninstall.

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How to uninstall Webex on Windows?

The process to uninstall Webex on Windows varies slightly depending on the version. Here’s a step-by-step guide:

  1. Close Webex:
    • Exit Webex by right-clicking its icon in the system tray and selecting Exit.
  2. Open control panel:
    • Press Windows + R, type control, and press Enter.
    • Navigate to Programs > Programs and Features.
  3. Uninstall Webex:
    • Find Webex in the list of installed programs.
    • Right-click on it and select Uninstall.

4. Uninstall Webex via apps & features:

  • Open Settings by pressing Windows + I.
  • Go to Apps > Apps & Features.
  • Locate Webex in the list of installed applications.
  • Click Uninstall and follow the prompts to remove the program.
FInd Webex in WIndows
Uninstall Webex from Windows
  1. Remove residual files:
    • Open File Explorer and navigate to the following directories:
      • C:\Program Files\
      • C:\Users\[Your Username]\AppData\Local\
      • C:\Users\[Your Username]\AppData\Roaming\
    • Delete any Webex-related folders.
  2. Restart your computer:
    • Restarting ensures all Webex components are removed.

Using the Webex uninstall tool can simplify this process and remove stubborn files.

How to uninstall Webex on Ubuntu?

If you’re using Ubuntu, follow these steps to uninstall Webex:

  1. Open terminal:
    • Press Ctrl + Alt + T to open the terminal.
  2. Remove Webex:

1. Enter the command: - sudo apt-get remove --purge webex     

Remove Webex
  1. Clear residual files:
    • Run the following commands to clean up leftover files:-  sudo apt-get autoremove

-  sudo apt-get autoclean

Clear residual files of Webex
  1. Verify removal:
    • Check if Webex has been completely removed by searching for its files in the home directory.

This method ensures that Webex is entirely removed from your Ubuntu system.

How to cancel Webex subscription?

Canceling a Webex subscription involves a few simple steps:

  1. Log into your Webex account:
    • Visit the official Webex website and log in with your credentials.
  2. Navigate to subscription settings:
    • Go to the Billing or Subscription section.
  3. Cancel the subscription:
    • Find your active subscription and click Cancel. Follow the prompts to confirm.
  4. Check confirmation email:
    • Webex will send a confirmation email for your cancellation. Save this for your records.

If you’re having issues, contact Webex support for assistance.

Learn in detail about how to cancel Webex subscription.

How to delete Webex account?

Deleting your Webex account permanently removes all your data. Here’s how to do it:

  1. Log into your account:
    • Access your Webex account through the official website.
  2. Navigate to account settings:
    • Go to Profile > Account Management.
  3. Request account deletion:
    • Select Delete Account and follow the prompts to complete the process.
  4. Check Email for Confirmation:
    • Webex will send a final email to confirm the deletion.

Make sure to cancel your subscription before deleting your account to avoid future charges.

Check out a detailed take on how to delete Webex account.

Why use a Webex removal tool?

A Webex removal tool is a specialized utility designed to simplify the uninstallation process. Here are some key benefits:

  1. Automated file deletion: It scans your system for all Webex-related files and removes them automatically, saving time and effort.
  2. Error-free cleanup: Manual uninstallation can leave residual files behind. A removal tool ensures a clean uninstall without missed files.
  3. Handles stubborn files: Some Webex files might be locked or difficult to delete manually. Removal tools bypass these restrictions.
  4. User-friendly: Most tools are intuitive and require minimal technical knowledge to operate.

Using a removal tool ensures your system is free of unnecessary clutter and potential performance issues caused by leftover files.

Common issues when uninstalling Webex and how to fix them?

  1. Leftover files:
    • Solution: Manually delete associated files from the directories mentioned earlier or use a removal tool.
  2. Webex reinstalling itself:
    • Solution: Disable automatic updates and ensure all related files are deleted.
  3. Unresponsive uninstallation process:
    • Solution: Use a trusted Webex uninstall tool or try uninstalling in Safe Mode.
  4. Plugin issues:
    • Solution: If the Webex plugin remains in other applications, manually disable or uninstall it from the plugin settings of the respective app.

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Top Webex alternatives

If you’re looking for Webex alternatives, here are some options to consider: Feta, Whereby, ClickMeeting, Slack Calls, GoTo Meeting, Microsoft Teams, Adobe Connect, Google Meet, Amazon Chime, Zoho Meeting.

  1. Feta
  2. Whereby
  3. ClickMeeting
  4. Slack Calls
  5. GoTo Meeting
  6. Microsoft Teams
  7. Adobe Connect
  8. Google Meet
  9. Amazon Chime
  10. Zoho Meeting

Learn more about top Webex alternatives.

FAQs

How to Uninstall Webex on Windows 11?
Follow the same steps as for Windows. Access the Apps & Features menu from Settings instead of the Control Panel.

How to Uninstall Webex plugin?

  • Open the application where the plugin is installed (e.g., Outlook).
  • Navigate to Add-ins or Plugins settings and disable or uninstall the Webex plugin.

How to ensure complete removal of Webex files?
Use a reliable Webex removal tool to scan and delete all leftover files.

Can I reinstall Webex after uninstalling it?
Yes, you can reinstall Webex by downloading the latest version from the official website.

Is a Webex removal tool necessary for uninstallation?
It is not strictly necessary but highly recommended for thorough and error-free uninstallation.

Why can’t I delete Webex files?
This issue is often due to permission settings or files being in use. Ensure Webex is fully closed and use a removal tool if needed.

How long does it take to uninstall Webex?
Manual uninstallation can take 10-20 minutes, while using a removal tool usually takes less than 5 minutes.

With Feta, remove uninstalling problem

Uninstalling Webex doesn’t have to be complicated. By following the steps outlined above for Mac, Windows, or Ubuntu, you can remove Webex and its associated files with ease. Using a Webex removal tool can make the process even smoother. If you’re canceling your subscription or deleting your account, ensure you complete all necessary steps to avoid issues.

When considering Webex alternatives, explore options that align with your collaboration needs. 

Feta is a native web app, and you will not have to worry about installing or uninstalling it.

Feta takes a fresh approach by combining reliable infrastructure with AI-powered capabilities. While ensuring stable connections, it automatically complies your stand-up updates in an in-meeting kanban view and generates meeting summaries, letting teams focus on meaningful discussions rather than administrative tasks.

The platform goes further by turning your meetings into a searchable knowledge base. Every discussion is archived and easily accessible, with instant access to past decisions and action items. With end-to-end encryption and modern collaboration features, it's built for how teams actually work today, not how they worked years ago.

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Still comparing platforms? Check out this comparison Webex vs. Feta, to see why engineering and product teams are making a shift.

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